How Elia is giving its employee communications a digital boost

High-voltage manager Elia is facing challenging times: electricity consumption is expected to increase by as much as half over the next eight years. Together with the client, we worked out a plan to boost personnel communication as well.
High-voltage manager Elia is facing challenging times: electricity consumption is expected to increase by as much as half over the next eight years. Together with the client, we worked out a plan to boost personnel communication as well.
Elia hero
Target

60 minutes of attention time
per employee
per year

We put four additional layers of content on top of daily intranet news:

1

biweekly intranet column,

2

monthly newsletter,

3

quarterly dynamic digi-story,

4

annual party magazine.

01

Changing headings on intranet

From colleague stories to corporate stories

Nothing scores better than human interest, so every two weeks we bring a colleague's story in a fun column. But it remains important to bring strategic stories as well. We bring these corporate stories clear, in-depth, and again with lots of human input.

Elia web content
Elia web content
Elia web content
02

Newsletter with the coolest stories

In your mailbox every month

Colleagues show great curiosity
70%
opens the mail
25%
of openers clicks through
03

Festive gift magazine

A nice gift to celebrate the year

Once a year we provide all colleagues with a fine party magazine.

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03

Dynamic digi-stories

Deep stories, brought interactively

icing on the cake! Quarterly, we bring an important topic in the form of longer, creative scrolling stories. We write clearly but accessibly, we design and develop the stories with fun and positive vibe. And that hits the mark:

Average scroll depth
90%
Average attention time
6 - 7 minutes
with outliers up to 10 minutes
Elia employee

Lots of positive feedback

I received a lot of positive reactions to the story today. Especially the playful and original way in which such a complex topic was presented was very much appreciated!
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